In our latest design case study, Designer @anniewuuu shares 5 principles of trauma-informed design that guided the development of Airbnb's products for healthcare workers and Hosts experiencing the difficult impacts of the pandemic. Her team tapped into the principles of trauma-informed care, a widely accepted practice in the fields of medicine, humanitarian aid, and social services when developing their guidelines. Learn more about how they evolved their design process to prioritize the safety and comfort of Airbnb's travel community during an unprecedented era in designing for psychological well-being. (Link in bio.)