Problems with luggage in airports were 17% higher in July than in the same month of 2019, according to Sita, an aviation IT business.⁠ ⁠ Passengers correctly blame lost bags on airports and airlines, which are struggling to cope with a sharp recovery in air travel. ⁠ ⁠ Airline ground handlers are often the first point of contact for bag routing. ⁠ ⁠ There are a third fewer at Heathrow compared with pre-pandemic levels. ⁠ ⁠ On average, only 0.4% of bags are delayed or mislaid at airports. ⁠ ⁠ Heathrow’s reported level of failed ‘baggage connections’ is around double that.⁠ ⁠ Last month, US airline Delta mounted a rescue mission for 1,000 American suitcases stranded at Heathrow. Its Airbus A330-200 to Detroit carried luggage and nothing else.⁠ ⁠ Tap the link in our bio to read more about why airlines and airports are having so much difficulty handling your luggage.⁠ ⁠ #travel #instatravel #financialtimes #UK #airport #airlines