ANNOUNCEMENT • Due to high volumes of cancellations: I wanted to refresh + remind everyone of my cancellation policy! . . Like any doctor’s, dentist or facility office- I ask that a card be on file for color services whether booking online or over the phone, nor will not accept any color appointments w/o a card as part of my no show protection policy. No call no shows will be initially charged 25% of the service. . . 🌿 After two strikes + or less than 24 hour notice will result in being charged 50% of the service. // No card will be asked to be on file when just scheduling a haircut, but the 50% charge will include haircuts if multiple last minute cancellations or no shows frequently occur. . . 🌿 I always try to give a 15 minute grace period showing up for an appointment, just in case traffic is a little tricky but will usually give a call to see if we need to reschedule. Otherwise I ask for client to show up on a timely manner and showing later than 15 minutes will result in needing to reschedule that initial appointment. As a stylist, we are not only balancing your time but have other clients on our schedule as well! . . . Thank you all for your understanding 🤍 as an independent stylist, I’m solely responsible financially for my time + product to serve you in my chair! And as much as I value your time + hair needs, I ask for my time and livelihood/how I make my living to be valued as well! If you have any questions or concerns, please feel free to reach out to me + hope you all are enjoying this wonderful summer! 🤍🌿✨ // *policies will vary if tested positive for COVID symptoms or exposed. . . PC: @nataliemarie.photo