districtblissevents
Sep 28
8
0.22%
Handling objections as a business owner 😳 does that sounds scary, overwhelming, frustrating, and maybe impossible to anyone else out there?
As an entrepreneur, you will inevitably run into objections.
Sometimes, they will appear in the form of questions or lack of sales — and, sometimes they will be unexpected.
Here are some simple steps to handle objections💪
⚡ Neutralize the discussion. Start by saying something like “thank you for bringing this to my attention.” Once you’ve brought the emotions back to zero, it’s much easier to move forward with eliminating the objection.
⚡ Be direct, unattached, and concise. Use language that is not emotionally charged.
⚡ Take the high road. Regardless of whether or not their objection is legitimate in your eyes, you cannot remove an objection by telling someone that they are incorrect in feeling the way that they do.
⚡ Refer them to the proper person to remedy the objection. If the objection is a public review, request that the person reaches out to your email address. It shows everyone reading the review that you care and that you’re taking it seriously. It also indicates to the person raising the objection that you’ve heard them and that you’re committed to fixing the problem.
Shout out to District Bliss Members @csecoaching and @sproutcreativela for imparting some of this knowledge on me and always encouraging me to handle objections head-on, rather than hiding from them.🙌
We can’t always avoid objections, but handling them in a professional, courteous manner goes a long way — and can even convert a sale if handled properly!
What are some of your tips for handling objections?👇
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districtblissevents
Sep 28
8
0.22%
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