We want to thank you all for bringing your energy and keeping it up throughout the weekend; this couldn’t have happened without you. To all the artists, DJs, and producers, thank you for sharing your artistry with our crowd. Your efforts to keep club culture alive are genuinely precious and appreciated ❤️ Things haven’t been perfect. We admit to having had several technical and logistical problems, including limited mobility in the streets leading to the festival that delayed your arrival, changes in the lineup due to local authorities having revoked permissions to use one of the stage locations last minute, meaning we had to relocate that stage and a new e-wristband service that we are still optimizing. Organizing an event on such a big scale is a big feat that shouldn’t be underestimated, especially in a place like Puglia: as much as we have a lot of love for this uncharted territory - home to half of our team- where the beauty of nature stays untouched, we recognized that its infrastructures are limited and sometimes unfit to host so many people. It was our first time entertaining a crowd like this, and we see where we can improve. We’re taking this as a learning experience, and we will work to resize and enhance the festival to make sure that these issues get solved so you can fully enjoy the experience. Still, we are grateful for you all, and we look forward to making great memories together in the coming editions. With love, Polifonic team 💜 If you have any other feedback or issues you would like us to look at, please email [email protected]. Regarding refunds of leftover tokens from your e-wristbands, please fill in the refund request form under the FAQs page on our website.