an update to our community- we’ve paused from our regular content while our team works to resolve the order issues many of you have experienced. we had our biggest product restock yet over black friday and more of our community was able to get rhode than ever before. but as you may have experienced, our team was not fully prepared for the volume we saw. please know that if you placed an order anytime before 12/7, it has been collected from our warehouse and is on its way to you. additionally, if you have placed an order affected by black friday delays, you should have received emails on 12/5 and today 12/10 with updates on your shipment. these include details on tracking issues that may have impacted your order. if you did not receive an update or need further help, please reach out to us at [email protected]. we’ve now tripled our customer service team to better serve you. due to the high volume of customer inquiries, it’s currently taking up to 4 business days for us to get back to you. we apologize for this delay in helping you, and are working hard to get back to our standard response time this week. we know that these order and customer service experiences aren’t holding up to our high expectations at rhode. we’re listening to your feedback, and will be working hard to bring you improvements as we learn and grow. we thank you for being a part of our community and will be working to earn your support. with love, hailey + team rhode 🤍