Part of becoming a Leader is focusing on Development! Identity where your staff needs improvement. Most of the time, lines are blurred when you form an unprofessional personal behavior inside your business. Here are a few tips to make sure you and your staff are always on the same page: Have a monthly staff meeting Schedule Wellness call with your employee to discuss a situation you’ve seen that day where either the client/ or themselves could’ve handled a problem differently Split salon duties with staff to identify all of you as a team who’s building together Train them to refer a coworker for a service if they’re booked to encourage support and teamwork which keeps the money and client in your business Openly Compliment your stylist on a service they rendered that turned out amazing Enforce collaborative greeting by everyone to any client that walks in the door A little improvement can go a long way when you all have the common goal of success for everyone! #keena360 #mobhair #beautytips #beautypro