Lmfao the audio is so funny But for real it’s only as good as you communicating and enforcing it. Here are some ways I communicate my cancellation policy ✨a copy and paste (short and sweet) policy sent to every client once they book their appt ✨at their hair appt “if you need to make any changes or reschedule this appointment please let me know at least 48 hours before so you won’t be charged any cancellation/rescheduling fees. ✨”I will see you on _{date}_. And just a reminder, if anything changes, we’re happy to move this appointment, just let us know 48 hours ahead of time so you won’t be charged the cancellation fee” ✨”my cancellation policy is to let me know 48 hours before your appointment if you need to reschedule or cancel, that way I can fill that spot and not charge you any fees” !!️!!️IMPORTANT🎙!!️!!️ Your policy can change over time, you can make your own rules, and even find that in some situations you will want to void the charge or give them a warning ... what’s important is that you communicate this policy to your guests. This is used to PROTECT your income, not prevent your client from cancelling. Want to know more about policies? Now accepting 1:1 clients ! Learn how to create, communicate, and enforce your policies with ease! ❤️‍🔥❤️‍🔥Fill out my 1:1 form now❤️‍🔥❤️‍🔥LINK IN BIO🤟 #hairstylistlife #salonpolicy #salonmanagement #saloncoach #hairstylisteducation #hairsaloneducation #salonownereducation #salonowner #salonmentor #6figstylist