When taking a Bolt - that way we can ensure that we are creating the safest experience for everyone, while still offering the most convenient way to move around cities 💪 Use my promo code AMOREFAMILY to get Ksh 250 off your first ride! Here’s a list of the key features of our safety offering and some other tips to keep in mind: Make sure the car licence plate number and driver photo matches the one in the app. Cancel the ride if they don’t match! You can share your trip details and ETA with just a few clicks from the app while on your ride, so your friends or family know when you’ll arrive. Order the car to a pick up point where it’s easy to get to and stop at. If possible, wait indoors for the car to arrive. For your peace of mind, we have an emergency assist button in the app, which connects to first responders should something go wrong on your trip. Remember to keep your seatbelt attached during the duration of the ride. Give your driver a fair rating after the trip and make sure to add comments if something wasn’t to your liking. Drivers who repeatedly receive low ratings from passengers risk losing access to the platform. Our customer support is available 24/7 to answer any questions or concerns that you may have.